Question 1

What is 0 Token Skill replay?

Accepted Answer

Once an agent completes a task, the platform solidifies UI steps into a structured Skill. Subsequent runs replay deterministic commands locally without LLM inference, reducing token cost to zero.

Question 2

How does the platform handle unknown popups or SMS verifications?

Accepted Answer

Our hybrid engine features self-healing: unexpected popups wake the VLM to dismiss them. For sensitive inputs like SMS codes, the agent prompts the user in real time and resumes immediately upon response.

Question 3

Why is there no legacy remote screen video streaming?

Accepted Answer

Video streaming incurs heavy latency and bandwidth costs. CloudMobile is purpose-built for AI agents using lightweight command streams and snapshot verifications, running over 10x faster with complete telemetry.

Question 4

Which AI clients and developer tools are supported?

Accepted Answer

We natively support Claude Code, Claude Desktop, ChatGPT, Codex, Cursor, GitHub Copilot, OpenClaw, Hermes, OpenCode, and Kilo Code, plus standard REST APIs for custom pipelines.

Question 5

Will my multiple accounts be cross-linked or banned?

Accepted Answer

No. Each virtual phone instance runs in an isolated container sandbox with dedicated storage, network routing, and device IDs, enabling safe multi-account operations.

Question 6

How are token meters and cache discounts calculated?

Accepted Answer

Tokens are audited with micro-cent precision. Cache-hit inputs automatically receive a 90% discount, bringing typical single-task costs down to fractions of a cent.

Question 7

What does Controllable Devices mean in subscription plans?

Accepted Answer

It specifies the number of dedicated cloud phones your account can bind concurrently (Base: 1, Pro: 2, Max: 5, MaxPlus: 15). Each device has dedicated compute resources.

Question 8

Will my data and skills disappear if my subscription expires?

Accepted Answer

No. Devices enter a frozen retention state where skills, task queues, and audit logs are safely preserved. Renewing unlocks them instantly with zero data loss.

Question 9

How does the cluster ensure stability under high concurrent loads?

Accepted Answer

Each physical machine standardly hosts 50 isolated instances. Global load balancers dynamically distribute workloads across nodes to prevent bottlenecks.

Frequently Asked Questions

Platform & Daily Usage

Architecture & Quotas